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FAQ

Attention Glam Girls!
We try our best to make sure any questions you may have will be answered here in our FAQ. If there is anything left unanswered, please see our Contact Page and email us your inquiry. 

All About GirlsGoGlam Lashes

What are mink lashes?
Mink Lashes are made up of 100% genuine premium siberian mink fur that provide a natural shine and are completely hypo-allergenic. GirlsGoGlam is totally against animal cruelty. As animal owners and lovers ourselves, we personally guarantee that NO animals were subjected to any harm in the handcrafting of our false lashes. All of our mink fur is ethically sourced and collected from free-range farms during the natural shedding season only. All of the mink animals maintain perfect health which gives their fur lustre and shine. The tail of the mink animal is carefully brushed and each single hair is collected as it naturally sheds. The only way to maintain the fluffy and wispy tips are through this gentle process. The fur is then meticulously sterilized using natural cleansing agents and naturally derived dyes to colour the fur black without the use of chemical additives. 
What is the difference between Mink & 3D Mink Lashes:
All of our GirlsGoGlam lashes are 3D mink. When handcrafted our lashes have three layers of 100% mink fur to create a fluffier,  multilayered and a more natural lash. They are handmade layering each individual hair onto our cotton band, there are three layers of meticulous placement of the fur, each layer is suspended on the band and air-dried before the next layer can be added. This process can take upwards of 2 hours for each individual pair of lashes. This concept is designed to replicate natural lashes. The base of a 3D lash is flat, moving towards the tip of the lash it becomes thin, polished and multidimensional. 
What is the difference between mink and synthetic false eyelashes?
The difference between synthetic and mink lashes is unquestionably, quality. Mink is a 100% natural fur that provides a lightweight feel, natural shine, and flexibility. Mink lashes have the ability to be curled, mimicking real human hair which gives them a feather like appearance. Unlike synthetic lashes, our natural mink fur is free from chemical processing or dyes which allows for an extremely soft and natural look. Mink lashes possess a much longer lifespan as they can be worn until they're unusable, in contrast to Synthetic Lashes, which may be cheaper in price but have a very limited lifespan as they are only usable for a few uses and are potentially irritating to the eye along with looking and feeling less natural. Mink eyelashes are considered top-tier opposed to Synthetic Lashes. Consider the comparison as such; Mink is the Queen B of Lashes and Synthetic is the Jester. 
Do GirlsGoGlam lashes come with glue?
GirlsGoGlam lashes do not come with glue at this time although any standard lash glue can be used to apply your fabulous lashes.
Can I curl my GirlsGoGlam lashes?
Feel free to give those lashes a curl if you wish as they are made with 100% mink fur of the finest quality therefore the curl stays in place and maintains it's shape. You can curl them as you would your own lashes, however do bear in mind that our lashes are already exquisitely designed with a curl.
How long does it take to apply GirlsGoGlam Lashes?
If this is not your first rodeo, I would say more frequent false lash users take up to 5 minutes max to apply lashes. This includes all the necessary steps like trimming/shaping the lash if necessary, setting the glue, and adjusting as you see fit. That being said, don't beat yourself up if thats not you, take your time and be patient while getting acquainted with the application process, after all, patience is a virtue! The more frequently you practice, the easier it will become. Pretty soon you'll be applying those lashes like a pro! The old age saying "Practice makes perfect" ring any bells? 
How many styles of lashes are offered at GirlsGoGlam?
We offer a diverse range of 12 luxurious handcrafted lashes as we wanted to guarantee there would be a lash for everyone to fall for. Each unique style is designed to achieve a different look. For Lash Lovers like ourselves, all of our styles are ready to wear for any occasion. 
What is the Most Dramatic GirlsGoGlam Lash?
We offer four dramatic style lashes suited to your own personal preference. Our most dramatic styles are: Celestial, Epic, Midnight, and True Calling made specifically for our Ultra Glam Girls who are looking to achieve a captivating, steal the show look. 
What is the Most Natural GirlsGoGlam Lash?
For our effortless, less is more girls out there, we offer four stunning and popular lash styles: Ambition, Chance, Dreamer, and Mystery. 
How can I extend the lifespan of my GirlsGoGlam Lashes? 
Proper care is everything when it comes to keeping up your lashes. Please see our Cleaning & Reusing Guide for how to best maintain your lashes for maximum uses. 
How many times can I reuse my GirlsGoGlam Lashes?
Here's the 411. You've heard whispers that your favourite falsies can be reused over and over, which poses the obvious question how many times is too many and is it safe to do so? In short, yes but the reapplication method and lifespan expectancy depends on how well you care for them, the desired look, and how you treat your lashes overall. Noticeably, with repetition the majority of lash companies state 25X is the magical number until your lashes flatline. Pause. That answer seems to be the norm right now, and truthfully, there is no wrong answer. We figured we could imitate that OR we could get real! We tested our lashes ourselves to see the durability of our lashes long term before the quality and look is compromised and can confidently say, if you treat your lashes like you love them, the lifespan is 15-20 wears. 
Can I sleep with my Lashes on?
Hey Sleeping Beauty! We politely advise you to ditch the idea of wearing your lashes to bed. GirlsGoGlam Lashes should be handled with the utmost care as they are delicate and dainty. Sleeping with lashes on can diminish the appearance and integrity of the lash. Not only that, but could potentially injure your eyes especially for some of you tossers and turners out there, it's a recipe for disaster!
Can I go swimming with my GirlsGoGlam Lashes on?
This is a good one, now ladies I'm assuming your asking this because you want to look fabulous on your tropical getaway or want to impress that hunk in your life with your long lustrous lashes. As much as we would like to tell you yes, the answer is no. We do not recommend doing so as swimming will diminish the style and shape of your lashes and cut the lifespan completely. So that being said, I would suggest keeping your beautiful face above water to avoid this altogether. 
Can I use GirlsGoGlam lashes if I wear contacts?
Yes! GirlsGoGlam lashes are gentle and free from chemical processing. All 12 styles are suitable for everyone! To ensure correct application and removal for optimal use please refer to our --->Love your Lashes pages. 
Do you offer Wholesale Prices to Business Owners and Industry Professionals? 
We certainly do and we know your going to love what we have to offer. For more detailed information please see our----> Wholesale Program along with our Makeup Artist Discount page.
Do you Offer an Affiliate Program?
Please email info@girlsgoglam.com with all your credentials; website and social media accounts and we will get in touch with you upon selection. For more information on Affiliation----> Visit our Become an Affiliate page

GirlsGoGlam ORDER INFORMATION

 What currency are my orders processed in?
All GirlsGoGlam orders will be processed in CAD Currency.
Will there be Customs/Duties charges?
GirlsGoGlam will not be held responsible for any customs/duty charges that may be imposed by your country.
Does GirlsGoGlam offer Shipping Worldwide?
Yes we do as we aim to keep all of our customers happy. At checkout, use our shipping calculator to input the destination for different shipping options and prices. For more information, please refer to our --->Shipping & Handling page.
Why can’t I track my order?
Tracking numbers are emailed to you the moment your package is shipped out, however, the USPS website takes roughly 24 hours for the tracking information to update in their system. Please be patient and give their system time to catch up.
How much is the shipping to my desired country?
GirlsGoGlam shipping costs are determined by how many lashes are in your basket at the time of check out. Once your ready to finalize your order enter the desired address and it will calculate the shipping costs automatically for you. For more information please refer to our Shipping & Handling page.
Does GirlsGoGlam offer returns/exchanges?
Due to the nature of our products and for hygienic reasons we cannot offer refunds or exchanges on lashes. For more detailed information, please refer to our ---> Exchange & Refund Policy Page.
Can I cancel my order?
We try to ship orders as quickly as possible. If you notify us before your order has been shipped, your cancellation request will be considered however not guaranteed due to the nature of our payment processing system. Once your order has been shipped we CANNOT cancel order.
I purchased my lashes on sale or with promotional discount
ALL SALE ITEMS OR ITEMS PURCHASED USING A DISCOUNT/PROMOTIONAL CODE ARE 100% FINAL.

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